Services
With a short response time, a continuous high availability from Monday to Friday from 08.00 to 17.00 (CET/CEST) we offer our customers the best possible support.
An investment that pays off! With its technical facilities and theory classrooms supplied with the latest equipment, or spacious training center provides everything needed for comprehensive, in-depth learning.
In our well-equipped training and demo center we offer comprehensive and in-depth training on all our systems.
With original spare parts from Hunkeler, you ensure the high availability of your production line and benefit from a manufacturer’s warranty on the parts. Due to the worldwide service network with an extensive stock, you will receive your parts in the shortest possible time. Different spare part packages allow an additional reduction of waiting time depending on your requirements.
Professional installation is the best way to get your new machine into production quickly and ensure optimal equipment performance.
With Hunkeler Remote Assist, you get support as if the technician were on site. Wherever your system is located, our competent service team is always near you. A “remote connection” enables the external Hunkeler expert to have protected access to your Hunkeler system. This allows for quick error analysis and correction, as well as system adjustments or software updates if necessary. Your advantages are a short reaction time and a high availability of the system.
Access to Hunkeler Service tools allows technicians to access our platforms and retrieve the necessary data. These platforms include the DAM, Extranet, CST and Knowledge Scout.